At Rainbow Drapes, we take pride in offering carefully curated handloom and fashionable sarees. Each piece is crafted with love, detail, and tradition. We want you to be fully satisfied with your purchase, and therefore, we have outlined our Return and Refund Policy below:

1. Returns

• We accept returns only in the case of defective, damaged, or wrong products received.
• To be eligible for a return, the saree must be unused, unwashed, unaltered, and in the same condition as delivered, along with original tags and packaging.
• Return requests must be raised within 7 days of receiving the product.

2. Non-Returnable Items

• Products purchased during sale/discount offers are not eligible for return or exchange.
• Customized, tailored, or made-to-order sarees cannot be returned.

3. Refunds

• Once your return is received and inspected, we will notify you about the status.
• If approved, the refund will be processed within 7–10 business days and credited to your original payment method.
• Shipping charges (if any) are non-refundable.

4. Exchanges

• We do not offer direct exchanges. If you wish to get another product, kindly place a new order after your return is approved.

5. How to Initiate a Return

To request a return, please email us at manisha@rainbowdrapes.in with your order number, product details, and reason for return. Our support team will guide you through the process.

---

Note: Rainbow Drapes reserves the right to decline returns that do not meet the above conditions.

Thank you for shopping with us and supporting Indian handloom and craftsmanship.

Rainbow Drapes Team